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License key not working? Be sure to enter the name & code pair exactly as they were sent to you. If this fails, take a screenshot of the License window and send it to us.
Lost license key? If you've previously purchased, but are unable to find your key, the License Recovery Tool can automatically resend it.
Use the License Recovery Tool
MacOSTo capture a screenshot on MacOS, read these instructions from Apple.
WindowsTo capture a screenshot on Windows, read these instructions from Microsoft.
If you need personal assistance, or you just want to provide feedback, you can reach our support team via email.
Contact UsWe're amazingly responsive! We strive to reply in under 24 hours.
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