Airfoil doesn't see my remote speaker

If a device you transmit audio to with Airfoil isn't appearing in Airfoil's main window as expected, this page may help.

Check the Advanced Speaker Options window

It's possible Airfoil has been instructed to hide the device from its main list, via the Advanced Speaker Options window. Click the Speakers menu in Airfoil, then select Advanced Speaker Options. This window will show a listing of all output devices that Airfoil has detected. If the Hide Speaker checkbox is turned on next to a device, that device will not appear in Airfoil's main window. Turning this checkbox off will restore the device to Airfoil's main list.

If your device isn't showing in Airfoil's Advanced Speaker Options window, read on.

AirPlay devices

The next thing to test is whether Apple's “Music” app running on your same Mac can see and stream to the device in question. Open Music, and look in the AirPlay menu to see what devices it can detect.

If the device doesn't appear in Music's list of outputs, there may be an issue with a system-level firewall, or a router-based security setting that prevents devices from detecting each other on your network. Apple offers additional troubleshooting steps on their support site, which may get the device working with Music. Once Music can see the device, Airfoil will as well.

If the device does appear in Music's list of outputs, and Music can transmit successfully to the device, check the device list in Airfoil’s main window again. If Airfoil still doesn’t show the device, double-check your firewall settings for Airfoil. Beyond that, contact us directly, and we can investigate further.

Note: At this time, some newer devices which offer AirPlay 2 connectivity are not supported by Airfoil. This includes certain TVs as well as non-Apple set-top boxes like Roku devices and the Belkin Soundform Connect receiver.

While we hope to support these devices in the future, at present they will not appear in Airfoil.

Bluetooth devices

If a Bluetooth device is missing, you should confirm that your Mac can see it in the Sound System Preferences “Output” tab. If it's not appearing there, there is likely some sort of connection issue. You’ll need to get the device connected to your Mac first. Once the device is visible in the Sound System Preferences, Airfoil should see it as well.

If the device appears in your Sound System Preferences, but Airfoil still doesn’t see it, please contact us directly so we can investigate further.

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