Contact Us Directly
If you need personal assistance, or you just want to provide feedback, you can reach our support team via email.Contact Us
We're amazingly responsive! We strive to reply in under 24 hours.
All of our software is available as a free download, right from our web site. To get started, just click the relevant product on our front page, then click the “Free Download” button. The application will be downloaded to your computer, ready for your use. For your safety and security, you should only use versions of our software downloaded directly from our site.
You can take our products for a test drive, using the free and fair trials we provide. We make all features and functions available during these trials, so that you can confirm that the software does what you need. When in the default trial mode, the following limits apply:
Airfoil: After 10 minutes of streaming, audio played through Airfoil will have noise overlaid on it. Stop the transmission and restart it to reset the trial.
Audio Hijack: Noise is overlaid on all audio capture lasting longer than 10 minutes. Please be aware that once noise is applied to a recording, it cannot be removed. Quit and relaunch Audio Hijack to reset the trial.
Farrago: The quality of clips heard via Farrago is intentionally degraded after 20 plays. Quit and relaunch Farrago to reset the trial.
Fission: The quality of audio saved with Fission is intentionally degraded via a series of fades.
Loopback: After 20 minutes, noise is overlaid on any audio passing through an active virtual audio device. Turn the device off, then back on to reset the trial.
Piezo: Noise is overlaid on all recordings lasting longer than 10 minutes. Please be aware that once noise is applied to a recording, it cannot be removed. Quit and relaunch Piezo to reset the trial.
SoundSource: After 10 minutes, SoundSource disables all of its functionality. Quit and relaunch SoundSource to reset the trial.
If you have questions, we're always here to help, both while using the trial and after you purchase. Review the included user manual found under the Help menu, then get in touch with our support team.
The software you download from our site contains both the trial version and the full version, so no additional download is needed. When you purchase the software through our store, you'll receive a personalized license key. Enter that key in the app's License window to unlock the full version of the software. When the license key is accepted, all trial limitations are immediately lifted.