Contact Us Directly
If you need personal assistance, or you just want to provide feedback, you can reach our support team via email.Contact Us
Note: We strive for superior responsiveness. Most replies arrive within 24 hours.
Our philosophy regarding paid upgrades is simple:
We try to do what's right for you and what's right for us.
Rogue Amoeba doesn't have a hard and fast upgrade policy, just a great track record. Rogue Amoeba began in 2002 and since then we've provided over 500 free updates releases across our product line. Dozens of these updates offered major new features and improvements.
If we add substantial new functionality, we may charge an upgrade fee. However, we do not make most of our income from recurring sales. In fact, we provide nearly all updates free of charge, including both bug fixes and new features. Finally, when an upgrade fee is charged, we grandfather in a generous number of recent purchasers, providing them with free upgrades.← Back to General Support