Rogue Amoeba's products may be purchased through our store, from anywhere with internet access. The following information may be helpful for purchasers.
Our payment processor (Paddle) handles the actual sale of our software, and they are required to collect taxes in many regions around the world. These taxes vary based on your location, and a full list of where tax is charged can be found on Paddle’s website.
The exact full amount that will be charged, including tax, is always shown before you finalize your purchase.
Some buyers may be exempt from paying tax. Read on for instructions on tax-exempt purchasing.
For tax-exempt purchases in the EU, just enter your VAT ID to have tax removed from the charges. Look for Add VAT Number during the checkout process, on the payment method selection screen.
If you missed your opportunity to enter your VAT ID during checkout, you can enter it as part of your business information after the fact. Please visit our Customer Dashboard, and follow the link to view your web receipt to add the necessary details.
Due to varying tax regulations across the United States, tax-exempt buyers in the US should contact us directly with your tax exempt details, so we can facilitate a tax-free purchase. You may contact us before or after the purchase, depending on your needs.
If you use a tax form that requires details about the seller, note that our payment processor Paddle is the “Merchant of Record”. Paddle's information can be found on your receipt. It is also replicated below:
Paddle.com Inc (US Entity)
3811 Ditmars Blvd #1071
Astoria, New York 11105-1803
United States
Paddle.com Market Ltd (European Entity)
Judd House 18-29 Mora Street
London, EC1V 8BT
United Kingdom
When you purchase, the charge will be in US dollars (USD).
Institutional purchasers in the United States occasionally request a W-9 form. Because our payment processor (Paddle) is has entities in the United Kingdom and the United States, they provide a W-8BEN-E form as well as a W-9 form. You can download the appropriate form below, depending on the address found on your receipt.