Loopback Support Center

Current Release
2.2.12 (December 19, 2022)
Release Notes
System Requirements
MacOS 10.15 to MacOS 13
(On both Intel & Apple Silicon)
Download the Latest
Get Loopback 2.2.12
Learn More
Visit Product Page
Missing License Key
Recover Lost License

Overview

Read the Manual

Tips & Tricks

Using Loopback to add audio to voice chat (VoIP) Combining microphone and application audio in screen recordings Using Loopback and MacOS Dictation to transcribe audio from files Enhancing microphone input with audio effects Working with audio from special and hidden sources

Reference

Using drift correction to keep aggregate device audio in sync Completely uninstalling and removing Loopback About background processes used by Loopback

ACE

Step-by-step instructions for installing ACE Using an alternate method to setup and install ACE Troubleshooting ACE installation issues How to repair the ACE component Information on Apple Silicon-based Macs and the ACE component Your Mac’s administrator password Installing ACE on managed systems Uninstalling ACE with Loopback

Sales Questions

What's this “ROGUEAMOEB” credit card charge? Purchase information on currency, taxes, and tax forms Academic discounts Licensing our software for personal and shared use Our refund policy

General

Downloading and trying Loopback Rights and restrictions for using our software Accessing test releases Issues unzipping Loopback Sending large files to our support team Legacy versions for older operating systems
License icon

License Key Issues

License key not working? Be sure to enter the name & code pair exactly as they were sent to you. If this fails, take a screenshot of the License window and send it to us.

Lost license key? If you've previously purchased, but are unable to find your key, the License Recovery Tool can automatically resend it.

Use the License Recovery Tool

Take a Screenshot

MacOS Logo MacOS

To capture a screenshot on MacOS, read these instructions from Apple.

Windows Logo Windows

To capture a screenshot on Windows, read these instructions from Microsoft.

Close
contact icon

Contact Us Directly

If you need personal assistance, or you just want to provide feedback, you can reach our support team via email.

Contact Us

We're amazingly responsive! We strive to reply in under 24 hours.