SoundSource Support Center

Current Release
5.5.4 (July 28, 2022)
Release Notes
System Requirements
MacOS 10.14 to MacOS 12
(On both Intel & Apple Silicon)
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Missing License Key
Recover Lost License

Overview

Read the Manual

Troubleshooting

Accessibility authorization for SoundSource Accessing additional third-party Audio Units

Tips & Tricks

Adding volume control to unsupported devices Enhancing what you hear on voice calls Using SoundSource with VoiceOver Figure out which app is making noise, with assistance from SoundSource Muting sounds with SoundSource Working with audio from special and hidden sources

Reference

Using AirPlay and Bluetooth devices with SoundSource Custom profiles for Headphone EQ SoundSource and other audio adjusters SoundSource's history Effects overview

Sales Questions

What's this “ROGUEAMOEB” credit card charge? Purchase information regarding currency, taxes, and tax forms Academic discounts Licensing our software for personal and shared use Our refund policy

ACE

Installing ACE on MacOS 11 (Big Sur) and MacOS 12 (Monterey) Troubleshooting ACE installation issues on MacOS 11 (Big Sur) and MacOS 12 (Monterey) Information on Apple Silicon-based Macs and the ACE component Installing ACE with your administrator password Installing ACE on managed systems Uninstalling ACE with SoundSource

General

Downloading and trying SoundSource Rights and restrictions for using our software Accessing test releases Issues unzipping SoundSource Sending large files to our support team Legacy versions for older operating systems
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License Key Issues

License key not working? Be sure to enter the name & code pair exactly as they were sent to you. If this fails, take a screenshot of the License window and send it to us.

Lost license key? If you've previously purchased, but are unable to find your key, the License Recovery Tool can automatically resend it.

Use the License Recovery Tool

Take a Screenshot

MacOS Logo MacOS

To capture a screenshot on MacOS, read these instructions from Apple.

Windows Logo Windows

To capture a screenshot on Windows, read these instructions from Microsoft.

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Contact Us Directly

If you need personal assistance, or you just want to provide feedback, you can reach our support team via email.

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We're amazingly responsive! We strive to reply in under 24 hours.